Career Opportunities

Senior Care Worker/Care Coordinator

Do you have a passion for providing exceptional care and a knack for leadership? We're seeking an experienced and dedicated Senior Care Worker to join our team. In this pivotal role, you'll not only deliver high-quality care but also mentor and support other care staff, ensuring our clients receive the best possible service.

Wages: £14 per hour

Working Hours: 38.5 hours/week

Position: Full Time

Application Open Date: 01/08/2022 - Extended Closing Date: 31/07/2023

Job Location: Colchester, UK

Job Description

Duties and Responsibilities:

Assisting clients with daily tasks such as washing, dressing, grooming, and using the toilet. This is a core part of the job and requires empathy, dignity, and a focus on maintaining the individual's independence.
Must have access to your car and be able to drive to service user's home and take service user out where necessary.
Assist service users with medication administration, and monitoring for any changes in a client's physical or mental health.
Helping clients move around safely, this may involve using specialized equipment like hoists or walking aids.
Assist with meal preparation and ensuring adequate hydration.
Provide emotional support and engage service users in meaningful activities.
Support with light domestic duties and ensure a clean and safe environment.
Assist with the induction and training of new Care Workers.
Monitor the performance of Care Workers and provide constructive feedback.
Conduct regular spot checks and observations of care delivery.
Assist in the assessment of new service users and the development of person-centred care plans.
Developing, implementing, and regularly reviewing individual care plans to ensure they are tailored to each person's specific needs and preferences.
Participate in multidisciplinary team meetings and contribute to care reviews.
Maintain effective communication with service users, their families, and advocates.
Liaise with other healthcare professionals.
Report any safeguarding concerns to the appropriate authorities.
Adhere to all health and safety policies and procedures.
Overseeing and monitoring a team of care assistants or support workers, providing guidance, and acting as a positive role model. This includes taking responsibility for the service and the team during their shift.
Providing guidance and support to new and junior staff.
Conducting formal supervision sessions and spot-checks to ensure care is being delivered to the required standards.
Maintaining meticulous records and documentation, reporting any incidents or concerns, and communicating effectively with clients, their families, and other healthcare professionals (e.g., GPs, social workers).
Taking charge during emergencies and providing guidance and support to the care team.
Ensuring that care is delivered in line with all relevant legal and regulatory frameworks, as well as company policies and procedures. This often includes being

Qualifications and Person Specification:

We are looking for someone who is:
Empathetic and Patient: You must be able to listen and respond with understanding and kindness.
Reliable and Punctual: Our clients depend on us, so being on time is crucial.
Good Communicator: You should be able to communicate clearly and build a strong rapport with clients and their families.
Flexible: The ability to adapt to different client needs and situations is essential.
Team Player: You will work as part of a supportive team and should be able to follow instructions and communicate effectively with colleagues.
Physically Capable: The role may require assisting clients with movement and daily tasks.
Mandatory: Right to work in the United Kingdom.
Desired: Previous experience in a care-related role is a plus, but not required, as full training will be provided. A relevant qualification like an NVQ/QCF Level 2 or 3 in Health and Social Care is desirable but not essential.

To Apply:

Please submit your resume and cover letter to office@jcmgroupservices.org.uk. In your cover letter, please highlight your relevant experience in both customer service and marketing, and explain why you are a good fit for this dual role.